Customer Reviews Summary
The reviews for the pet cremation services highlight a mix of compassionate care and professionalism, particularly from Sorrells Funeral Home. Many customers appreciated the respectful handling of their pets and the thoughtful memorial options provided. However, there are significant concerns regarding transparency in pricing and some negative experiences related to service quality.
Todd Burchett
Leon Adams was such an amazing professional. I recently had to send my best friend, Booger across the Rainbow Bridge. I called and spoke to Stacey from the parking lot of the vet office and went straight to Enterprise from Dothan. Leon greeted us and he was so sweet and gentle. He explained the process and showed me several urns. The only hiccup was the third party engraver who neglected to inform Leon when they were finished with the urn. But he dealt with that and took excellent care of everything. Everyone was truly amazing. Also, it was much more affordable than I expected, not that it mattered.
Hailee Kluczan
My father passed away unexpectedly and this funeral home was caring and compassionate. I was very impressed by them. I can’t thank them enough for their kindness and compassion during such a difficult time.
Jackie Sievers
My dear fur kid, Wallie, crossed the Rainbow Bridge at the age of almost 18. I chose to have him cremated and the staff of Sorrels could not have been kinder and sensitive to my grief. I got Wallie back in a small urn with a paw print and certificate. I highly recommend them to all fur parents.
Caltuna
I recently had to get my cat that i had for 13 years cremated. The people from Sorrells were so respectful and helpful when we spoke to them. They made the process a little bit easier to handle. Now my baby girl is in a beautiful urn. They also gave me a lock of her fur and her paw prints in clay. I wholeheartedly reccomend this funeral home.