Loving Companion Pet Cemetery and Services, Cottondale, Alabama

Elizabeth Parton

a year ago

It has taken me several months to be ble to post this review, but I wanted to say a few words about this company that helped me through once of the worst days of my life. In February, my family bc I lost our rescue Great Pyrenees named Griff. It was very sudden, and myself, my husband and our 7 year old son were completely gutted. He was the absolute best dog ever and he deserved to be treated with respect and dignity. Loving companion went above and beyond, making sure that griff safely made his way back to us in such a short time, with the most calming soothing service. I did not once question that he was being treated well, and his ashes were returned to us with a perfect paw print as requested. I can not recommend loving companion more!!

Pat Davis

9 months ago

I have bought 3 casket’s from the previous owners. They always had the casket’s there, they were wonderful people. My cat got sick with kidney failure and had to put him down Dec. 2021. I went to Loving Companions and you were there and I got what I needed. April 2022 I lost my Lab. I called you and was told by you that you would check and call back which you never called me. Same thing May 13, 2024 when my 15 year old Australian Shepherd went down and could not get up. I called you again to get another casket and you said you would have to check your inventory and would call back and never did. I called again and I know you didn’t answer went straight to voice mail which had not been set up. You certainly are not any type of business woman and should not even be there, you are a disgrace to that cemetery up there. I will never deal with you again or even try too! I have given many friends Loving Companions’s phone number and address to come there and buy a casket. I don’t know if they were treated the same way some of the customers are when they come there. You’ll never make any money because you don’t do anything to help the people!

Ginny Ballard

11 months ago

Our fur baby passed away a few weeks ago, we decided on having her cremated and it was the right decision. Layla at Loving Companion was wonderful, she gave us different options on things we could get to remember Bella. They were professional, compassionate and explained everything to make us feel comfortable with the process. Thank you Layla for everything!

Allison

a year ago

Unsatisfactory reviewMy beloved pet Moe passed away unexpectedly on 12/18/23. He was 16 and the absolute best part of my life. He was my baby. I called my vet asking what I needed to do. They gave me Loving Companion Pet number. Layla was very nice on the phone that day. She said that she would pick him up from my vet, told me she would send me a package the next day with pricing info. I’m like great!!! So the next day comes I’m waiting for the package. She didn’t send it until 12/21/23. Only after I reach out on 12/20/23. Afterwards has been nothing but a nightmare. As of today 1/9/24 is been a month and I still have not received my baby back. What should have taken no more than 4 days per their website. 12/21/23 I have just received the package only after reaching out to her. I chose what I wanted, but had more questions. I get no response. So I waited, then reached out again on 12/26/23 to just do a simple package because she hadn’t gotten back to me to ask questions about what I actually wanted. when she does finally reply is to tell me she is closed 12/22-12/26 and will reopen 12/27. I understand completely that it’s the holiday time ,so I reach back out on 12/28/23 to only be told that she is sick. All this time is passing I haven’t received one update on my baby. But she then sends an invoice on 1/2 which I pay right away in hopes that it will make the process go faster. Nope!! Still waiting for some kind of update. I’ve called texted almost every other day with no response. I reach out again 1/8 to get no response, then turning around to get a message that’s he’s finally ready. I’m just disappointed that there was no communication to let me know what was going on.

Georgia Nelson

a year ago

Loving Companion was very easy to get in touch with after our cat passed, and provided great service while she was in their care. They even picked her up and returned her for us. I am very happy with how everything turned out.

Nikki Newman

a year ago

My 8 yr old Boston Terrier, Pookie Doo had to put down due to advanced lymphoma. It was in 2016. We brought him here and they were so kind and caring. She permanently sealed his urn for me as I had asked her to. Very professional and friendly service.

Kathy Cravens

4 years ago

My husband and I were in Northport,Al for vacation from Indiana, we lost our Sassy girl early Friday morning. Loving Companion went went way beyond their services to help us. Highly RECOMMEND their business very caring people. Thank You The Cravens family

Josette Odell

a year ago

My name is Josie and I love my beloved Bruno. They reached out and helped me get exactly what I wanted for my Weimaraner. I can't thank them enough. In my time of need they were there for me. Thank you so much

Emma Callahan

6 years ago

After my sweet Miley passed away, I got in contact with Loving Companions so i could have her cremated. Cheryl was willing to accommodate my requests of making a clay ornament with Miley’s paw print on it, and even let me meet them at the vets office to say goodbye to her one last time when they picked her up. These things may seem simple, but they mean the world to me. Thank you Loving Companions for being so kind, caring, and understanding of all the emotions I was feeling. And thank you for taking good care of my girl.

Josh Sasser

4 years ago

Everyone at Loving Companion is super nice and respectful. They’ve handled everything with love and care from the beginning to the end. Always available even though the hours don’t reflect that. From what I understand they’re available 24hrs.

courtney dockery

a year ago

Our products came out beautifully. Thank you for helping us during this hard time.

Kay Moore

6 years ago

I was so glad to have this cemetery available for my beloved dogs. I've buried three pets here and the staff has been wonderful each time, they are caring and compassionate. Thank you for providing great service.